Walk-ins are always welcome, but bookings come first. If there’s a booking in your slot, that person will be served before a walk-in. If you’re cool with waiting, it’s first come, first serve.

Late cancellations aren’t sharp. If you’re more than 15–30 minutes late, the next person waiting will take your spot. Best move? Send me a quick WhatsApp before your cut — that way you know I’ll be at the shop and you won’t miss me.